Damaged Goods

If your order has arrived damaged or incomplete we will arrange for a replacement to be sent to you. Please get in touch at enquiries@wildnutrition.com. 

Subscriptions & returns

With all subscription orders, due to the nature of the automatic shipping every 30 days, we require a minimum of 3 business days notice prior to your order being shipped if you wish to cancel or amend your subscription.

Once a subscription is triggered (and you receive an email confirming it has been shipped) it is sent for immediate dispatch. If your order has already shipped, we will unfortunately be unable to issue a refund.

Standard product returns

This returns policy applies to products bought directly from our website at wildnutrition.com. If you have purchased products from a retailer or other online retailer then please contact them for their own returns and refund procedures.

You can return an unused item, bought from wildnutrition.com, within 14 days of the date you receive it. You must contact us by email prior to returning your item to let us know to expect your return.

Returns must be made at your own cost. To be eligible for a return, your item must be unused and in the same condition that you received them with the lid seal intact. Items should be returned to the following address:

Wild Nutrition Ltd
The Old Brewery
Thomas Street,
Lewes,
East Sussex, BN7 2FQ

Refunds

Once we receive your item we will check it and let you know that we have received it. Assuming the item(s) are in good condition we will then process your refund. Refunds are made to your original payment method and depending on your payment issuers policies, there may be a couple of days’ delay in being credited.

Refunds will be for the amount paid by you, including postage, for the returned item(s).

Shipping

You will be responsible for paying your own shipping costs for any returns.